We are here to help
For orders, Autoship changes, product questions or anything else, the fastest way to reach us is by phone.
Toll-free: 800-980-6551
Monday to Friday, 7:00am to 5:00pm Central
customerservice@lunovus.com
For product, order or Autoship support.
Lunovus
729 1st Ave N
Birmingham, AL 35203
Get directions to 729 1st Ave N (opens Google Maps in a new tab)
We sell eye vitamins and eye care products; we cannot give medical care. For sudden vision loss, eye pain, a chemical splash or an eye injury, call 911 or go to the nearest emergency room, and contact your eye doctor.
Common questions
I have trouble using websites. Can I order another way?
Yes. Call us at 205-969-8500, Monday to Friday, 7:00am to 5:00pm Central. We will take your order over the phone and answer any questions.
Do you ship outside the United States?
We have partners in Australia, Canada, Korea and the Netherlands who fill orders there (see the International page for their details). For other countries, call 800-980-6551 to see if we can reach you.
My order arrived damaged, or never arrived.
We will make it right. Call 205-969-8500 or email customerservice@lunovus.com.
How do I change or cancel Autoship?
One phone call. There are no contracts and no obligations. Call 205-969-8500 and we will change your schedule, switch products or cancel.
I moved. How do I update my address?
Call 205-969-8500 or email customerservice@lunovus.com and we will update your records so your products arrive at your new home on time.